Moving of America

Huge thanks to Moving of America for their A+ service! Humberto, Leo, and Danny arrived with amazing energy and professionalism, ready to get to work right away. Kimberly from the office followed up to ensure we were satisfied, showing great attention to customer care. Joey, our moving advisor, provided an excellent estimate and followed up personally to make sure everything was going smoothly. The entire team communicated clearly, worked efficiently, and made sure every detail was handled with care. Before they left, we did a thorough walkthrough to ensure nothing was left behind.

I highly recommend Moving of America and will definitely be using them again when my son moves to college

Move size: 3 Bedroom Home Service cost: $4400

My recent move with Moving of America exceeded my expectations. I had to throw together a pretty large move quickly and was surprised at the professionalism and accommodations provided. Joey, my main representative, was able to come into my home within 2 days and put together an accurate quote for me. I liked how all of the confusing things were built into the price and I am really just paying the movers for their hard work and time. Last time I moved a few years ago, I used a different company, and the bill seemed to have an endless list of things I would have never thought of, and what I thought would be cheap price became a very high price. Moving of America was true to their reputation and I had no surprises on my bill. I really hope I don't need to move again soon but if I do I will 100 percent be using them again. My team leader of my moving team was Giovanny and he was super sweet and personable.

Move size: 2 Bedroom Home Service cost: $1800

BEWARE DONOT USE THIS COMPANY!! Sales person was very kind and helpful. I was quoted for 3 hours, because I didn't have many things. On the day of, Guys showed up on time and started packing very quickly. ( my 3 huge TV's were included in the packing quote but they didn't pack it in a box DOWNER!!) after the 2nd hour they started slowing down drastically, from there I noticed that hey got paid by hour also, my building concierge told me one of the guys was taking smoke breaks and walking very slow (I did not pay for someone to smoke!!). the guy didn't explain all the extra charges, he just gave me a total ( which i'm still debating with the sales person because she agreed that there was an error ) OVERALL BAD EXPERIENCE!! THEY TELL YOU ONE THING ANS DO ANOTHER. MOVERS TOLD ME THAT THE COVERS WERE INCLUDED. AND THEN THE COMPANY SAID NO WAY. DONT RECOMMEND. When I was conferenced in with the mover so he can explain the charges, he gave me a nasty attitude when I caught him in his lie. WORST COMPANY EVER!!

Service cost: $1143

The worst experience we have ever had with a moving company. Many of our valuable furniture pieces, crystal and other items were damaged beyond repair, moldy or packed in blankets filled with rodent feces.
We have done everything that was asked of us in terms of documenting our damages and still have not received our furniture or a resolution to the damages.
We were told that we would receive a response to our claim in 30 days. It has been almost 2 months and we still have no response. AND THEY STILL HAVE OUR FURNITURE!

Move size: 2 Bedroom Home Service cost: $5196

We were looking to move and talked to a moving advisor at this company. Although it was almost the close to day-end, the advisor was very nice and patient and managed to close our order. However, we had to cancel the order which we did almost immediately, within few minutes of booking, and requested the full refund of the deposit. As per the comapny’s policy and contract, there is a provision of company charging us for the order processing and administrative overheads. However, on our request on the ground of fairness, the company accepted our request and refunded us in full. This sets very high bar of better business practices and company’s willingness to go out the way to delight prospective customers. Thank you Moving of America and all people there, in Sales, accounts and administration, and management, for showing their exemplary commitment to business ethics and customer service. We look forward to doing business with Moving of America, given an opportunity in future.

Move size: Office Move Service cost: $1000

This was a local moving of a 1 BR apartment for 3 hrs by 3 movers. All boxes were already moved by us, all we had left was the marble wood furnitures of our LR& BR & 2 TVs. The movers, Joey, Bonnie & Kalen, came on time & were very nice. However, they worked very slow & took them 3 hrs to just load!

When we finally arrived to load into our new home, we were already running OT! I was very disappointed.. every 30mins was $90! The last item was my armoire unit that they refused to load in. This wasted a lot of time disputing with Operations. The final temporary solution
was to store it @ their warehouse!!

A month later, thank God for a carpenter from Queens, NY who was able to commute to their warehouse in Clifton,NJ to help take my unit for me to move it in my home. He successfully moved in my beautiful unit into my new home for me WITHOUT having to dissemble it!

Be very cautious with some of these moving companies, they just want to charge you a fortune with OT & refuse to move in all your furnitures!!

Move size: 1 Bedroom Home Service cost: $728

First let me report that the three people who physically did the move were excellent. Unfortunately, the accounting department never sent me a final bill; they just charged my credit card a total of $1375.75 against an estimate of $988.00. I didn't think that they had gove 2&1/2 hours over to justify an extra charge @ $79.00 per half hour. Nonetheless, I several times called and requested an itemized invoice so I could see how they arrived at this figure. They immediately knew how much to charge so I assumed they had an accounting of the work. Poor communication keeps me from recommending them. It's too bad because the movers were fine but it takes a team to shine.

Move size: 1 Bedroom Home Service cost: $1375

The movers themselves did a good job disassembling, wrapping, then reassembling everything at the new location, but the final cost ended up being nearly double the quote we were provided. They do not come out to provide an estimate, it’s all done over the phone based on the number of pieces and distance between locations. There shouldn’t have been any surprises, but they upped the charge from $660 to $1200 without fully explaining the reason, only mumbling something about an extra flight of stairs (sales rep never asked me about flights of stairs when providing the quote). Overall, they did a good job, but be prepared for upcharges.

Move size: Partial Move Service cost: $1200